Rethinking How You Manage Mortgage Lending Solutions & Billing

Insights

Rethinking How You Manage Mortgage Lending Solutions & Billing

April 16, 2025
,
Certified Credit

As a mortgage lender, you rely heavily on credit reports, verifications, tax transcripts, and other tools to facilitate your loan origination. By choosing your solution providers with care, you can secure competitive prices and enjoy supportive customer service.  

However, patching together products from various vendors isn’t always the best strategy. Working with just one trusted service provider can unlock more cost-saving opportunities while simplifying your invoicing process and supercharging your efficiencies.  

Below, we’ll outline three notable advantages of consolidating your services under one roof. We’ll also highlight how Certified Credit’s loan-level invoicing can help you recoup more costs and enhance your bottom line. 

Benefit #1: Simplified Invoicing 

When you work with multiple solution providers, you receive several invoices every month for their services. Each invoice may have different payment terms, making your financial management more complicated and cumbersome. What’s more, you may struggle to tally up your total loan origination costs.  

When you consolidate your services with a single provider, you enjoy the simplicity of one, centralized invoice. In turn, you can track your costs with ease and eliminate the confusion of dealing with different billing structures.  

Here are some more benefits associated with simplified invoicing:

  • Centralized billing – When you work with just one mortgage solutions provider, all costs associated with your mortgage origination—from fraud prevention to flood zone determinations—are featured in one invoice, streamlining your financial management and reducing your administrative burdens. 
  • Transparency – With a centralized invoicing system in place, you can easily review a detailed breakdown of what services you used, how much they cost, and how your monthly invoices align with your projected budget. 
  • Time savings – Rather than spending hours reconciling invoices from different companies, you can focus more attention on supporting your borrowers and growing your business. 

Read More: How to Use Technology to Grow Your Mortgage Lending Business  

Benefit #2: Potential for Bundled Pricing and Cost Savings 

Simplified invoicing has many perks, but an even more powerful benefit of working with a single provider is the opportunity to leverage bundled pricing. These packages combine several products or services for a discounted price. 

By leveraging these affordable pricing packages, you can enjoy:

  • Greater cost savings – Bundling multiple services together enables you to pay less for your total suite of services than if you purchased them a la carte from multiple vendors.
  • Predictable pricing – Bundled pricing also makes your costs more predictable, enabling you to budget for your loan origination expenses with greater ease and clarity.
  • Increased profitability – By reducing your expenses, bundled pricing packages can free up more of your budget to boost your profit margins, pass on savings to your borrowers, or invest in new growth initiatives.  

At Certified Credit, we offer several flexible bundled pricing options so you can leverage the solutions you need without paying for extras that aren’t relevant to your workflows. 

Read More: Keeping Costs Down Despite Rising Origination Costs in 2025 

Benefit #3: Expert Evaluation of Credit Report and Verification Orders 

If you’re like most modern mortgage lenders, keeping costs down is a top priority. As a result, you may research your solutions providers thoroughly before making your final selection. While shopping around can help you find competitive pricing, your chosen solutions provider can also help you realize more substantial cost reductions by optimizing your workflows, from your credit report ordering to verification requests.  

When you consolidate your services with a single provider, they gain a deeper understanding of your unique processes and challenges. In turn, they can identify inefficiencies and suggest targeted improvements that providers who only handle a small portion of your needs may miss.  

For example, at Certified Credit, our team can help you:

  • Identify inefficiencies – Our workflow optimization experts can review your credit report and verification ordering procedures and look for areas for improvement. We frequently find that lenders pull unnecessary reports or order their VOEs too early in their loan origination process, wasting time and money on loans that won’t close. 
  • Optimize your product utilization – Next, we can analyze your utilization to ensure you’re getting the most out of the products you’re already using. For example, our team can help you determine whether Form 4506-C or Form 8821 tax transcripts are better for your operations, based on your lending volume and compliance requirements. 
  • Customize your solutions – Having worked with hundreds of lenders from across the country, our team understands that every lender’s workflows are unique. That’s why we offer customizable solutions that you can modify to suit your evolving needs.
  • Enhance your operational efficiency – With our data-driven optimizations and innovative solutions, we can help you achieve faster turnaround times, fewer delays, and a more seamless borrower experience.

Read More: 4 Powerful Ways to Improve Mortgage Lending Operations

Certified Credit Workflow Optimization Case Study 

If you’re wondering what type of savings you can achieve with Certified Credit’s workflow optimizations, just take a look at our latest case study. In it, we explain how we helped one of our clients save $45,000 in monthly fallout costs.  

This client came to us with nearly $720,000 in annual fallout costs in 2024. If they kept on the same trajectory, they were on track to incur over $960,000 in fallout costs in 2025. After analyzing their workflows, we helped this client optimize:  

  • When they ordered credit 
  • What types of credit reports they used (soft pull vs. hard pull) 
  • Their current product utilization 

We also set this client up with one of our cost-saving closed loan bundles. These strategic tweaks yielded impressive results—this client reduced their projected fallout costs for 2025 by a whopping $540,000+, resulting in a 40%+ reduction year over year. 

Want to achieve similar results? Speak with one of our workflow optimization specialists today!

Read More: How Mortgage Lenders Can Enhance Efficiencies Through Workflow Optimization 

Loan-Level Invoicing: Recoup More Origination Fees 

Last year, the average lender incurred a net loss of $645 per loan. In part, these losses were driven by rising credit reporting costs, though invoicing inefficiencies also played a role.  

To improve the latter aspect of our clients’ loan origination, we offer a solution: loan-level invoicing. It allows you to track costs by borrower for the specific services you used during the loan origination process.  

Some benefits of Invoicing by loan include:

  • More accurate cost recovery – By invoicing based on the specific services used for a loan you can recover your costs with greater precision. 
  • Cost visibility – Transparency is critical when it comes to recouping origination costs, and our itemized invoices allow you to see exactly what you’re paying for by loan and borrower. 
  • Improved profit margins –  Not only can you recoup the exact costs of services, but you can use the loan-level invoicing to see where your process may have some inefficiencies. Are you ordering VOE too early? Ordering too many credit reports? Loan level invoicing can help highlight these challenges. 

Why Choose Certified Credit as Your Sole Service Provider? 

Along with our bundled pricing options, workflow optimizations, and Invoicing by Borrower, there are many reasons to choose Certified Credit as your one-stop-shop service provider. We stand out for our:

  • Industry expertise – With over 40 years of industry experience, Certified Credit understands the challenges lenders face. We’ve supported clients throughout numerous market cycles and developed many tried-and-tested solutions along the way. Our innovative products and services are specifically designed to support your success.
  • Comprehensive solutions – At Certified Credit, we offer a full range of mortgage lending solutions, including:
    • Affordable credit reports 
    • Automated credit supplements 
    • Credit score improvement tools 
    • Lead generation and borrower retention tools 
    • Prequalification 
    • Verification of income and employment (VOE) 
    • Property and valuation support 
    • Tax transcripts 
    • Comprehensive fraud reports 
    • SSA-89 verifications 
    • Flood zone determinations 
    • Underwriting compliance 
    • Portfolio reviews 
    • MLS alerts 
    • Settlement services

These robust solutions ensure you have everything you need to run your business, enhance your efficiencies, and hone your competitive edge. What’s more, we’re constantly rolling out new solutions to satisfy lenders’ evolving needs. 

  • Strategic partnerships – In addition to our in-house solutions, we partner with several external vendors to offer our clients even more cutting-edge tech tools. For example, we recently partnered with ScoreNavigator to provide our clients access to its advanced credit management platform. 
  • Dedicated support team – Certified Credit’s team of FCRA-certified specialists is readily available to support you every step of the way, from selecting the right solutions to troubleshooting any issues that arise. 
  • Award-winning customer service – Certified Credit’s Client Success team is 30% bi-lingual, answers calls within an average of 12 seconds and is located 100% onshore. Thanks to our prompt service and attentive support, we recently won the Mortgage Collaborative’s 2024 Lender’s Choice Award for Best Customer Service. 

Want to see how Certified Credit can support your success? Schedule a credit consultation with our team today!

Sources: 

MBA. IMBs Report Net Production Losses in the First Quarter of 2024. 

https://www.mba.org/news-and-research/newsroom/news/2024/05/23/imbs-report-net-production-losses-in-the-first-quarter-of-2024#:~:text=Total%20loan%20production%20expenses%20%E2%80%93%20commissions,have%20averaged%20$7%2C472%20per%20loan.