If you haven’t heard already, big changes are coming to the credit reporting space. On October 24, 2022, the Federal Housing Finance Agency (FHFA) announced that conventional mortgages will soon use two new credit scoring models and bi-merge credit reports. This announcement has naturally spurred many questions among mortgage professionals: How do the new credit scoring models differ from Classic … Read More
Conference Event
Certified Credit to attend The Mortgage Collaborative’s “The Mane Event” Conference in Louisville, Kentucky, where it will present cost-saving solutions and industry insights. The Mortgage Collaborative (TMC) hosts an annual conference that draws mortgage professionals from across the country. This year, “The Mane Event” is taking place in Louisville, Kentucky at the Omni Louisville Hotel from Sunday, March 24, to … Read More
Certified Credit Announces Attendance at TMC’s “The Mane Event” Conference
Insights
Customer service can make or break a company’s relationships with its clients. Just take a look at these statistics from surveyed customers: 75% have recommended companies based on their customer service. 96% say customer service has influenced their level of loyalty. 77% say poor customer service has detracted from their quality of life. As you can see, customer service is … Read More
Beyond Words: The True Meaning of Good Service
Conference Event
Certified Credit to attend the ICE Experience 2024 conference in Las Vegas, Nevada, where they will host live demonstrations of its mortgage lending solutions and provide invaluable industry insights. As one of the mortgage industry’s largest annual technology conferences, the ICE Mortgage Experience brings together mortgage professionals, industry experts, and vendor partners from across the country. This year, the conference … Read More
Certified Credit Announces Attendance at ICE Experience 2024
Insights
The mortgage industry is constantly evolving. As we move into 2024, many mortgage lenders are wondering how they can optimize their operations in light of the new year’s unique challenges, opportunities, and regulatory changes. To assist with this process, the Certified Credit team has answered ten of mortgage lenders’ most frequently asked questions for 2024. Read on to find their … Read More
Answering Mortgage Lenders’ Top FAQs
Insights
Research shows that only 57% of Americans are financially literate. What’s more, financial literacy rates have plummeted 19% over the past decade. Due to this lack of financial literacy, many mortgage lenders receive constant questions about credit scores, credit reports, and the mortgage lending process. To help close this knowledge gap, the Certified Credit team has answered some frequently asked … Read More